Contact

Real answers from the team building the product

Support, broker requests, billing questions, and partnership inquiries — each one goes to the right place and gets a real response.

Founder cohort forming · Pricing locks at sign-up

What do you need?

Every message reaches the right place

Select the topic that matches your situation. The form below lets you specify it — this section shows what each category covers.

Product support

Something isn't working, you have a setup question, or you need help getting a workflow off the ground.

Check the FAQ first — it covers most setup and import questions.

Broker / integration request

Your broker isn't listed, a CSV format isn't importing cleanly, or you want to request a new import path.

See supported brokers before requesting.

Billing & account

Subscription question, invoice request, plan change, cancellation, or anything related to your account.

Partnership / prop firm

You operate a prop firm, run a coaching program, or want to explore a partnership arrangement for your community.

Roadmap input

A workflow you need that isn't built yet. Feature requests go into the roadmap queue — high-demand items get prioritized.

Track what's already shipped in the changelog

General question

Anything not covered above. If you're not sure which category fits, send it here.

Send a message

All topics welcome. Select the one that fits best so it reaches the right person.

Direct line open: The form inbox is being configured. Reach the founding team directly at the address below — same response time, no queue.

Email hello@rulevana.com

What happens next: Messages land directly with the founding team. We respond within one business day for most topics — sooner for billing and account-critical issues. No ticket number. No auto-reply loop.

How support works

What to expect after you send

Founder-stage support means direct responses, no ticket queues, and no credentials asked for.

One business day

Most messages get a human response within one business day. Billing and account-critical issues get treated with higher urgency.

No credentials needed

Never share your broker password, platform login, or API keys when contacting support. We will never ask for them.

Privacy respected

Support conversations stay internal. Your trade data, account details, and message content are never shared with third parties.

Broker requests tracked

Integration requests go into a real tracking queue. High-demand brokers move up the list — your request counts.

Roadmap requests matter

Feature requests from real users shape what gets built. If enough people ask for the same thing, it becomes a priority. Shipped work is tracked in the changelog — so you can see what previous requests turned into.

Founding team direct

At this stage, support comes directly from the people building the product — not a first-response script.

What's recently shipped

See all updates
AIBehavioral drift detection window extended to 45 daysApril 2025
BrokersTradovate CSV import support addedApril 2025
UXChallenge drawdown tracker added to dashboardApril 2025

Requests submitted here go into a tracked queue. This is what previous requests turned into — and what the pace of improvement looks like for subscribers at locked founder pricing.

Founder cohort forming

Join the founder cohort while access is open.

Reserve your place in the founding cohort, lock in early pricing, and get access to Rulevana as the product ships — independent of anything we discuss.

Founder pricing locks at sign-up · Access granted to founder cohort members

Rulevana — Performance

Equity

$184.2k

Win rate

54.2%

Avg R

+1.42

Net P&L

+$12.4k

Equity curveLive

Session split

London72%
NY48%
Asia36%

Tags

BreakoutFVGHTF bias

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