Real answers from the team building the product
Support, broker requests, billing questions, and partnership inquiries — each one goes to the right place and gets a real response.
Founder cohort forming · Pricing locks at sign-up
Every message reaches the right place
Select the topic that matches your situation. The form below lets you specify it — this section shows what each category covers.
Product support
Something isn't working, you have a setup question, or you need help getting a workflow off the ground.
Check the FAQ first — it covers most setup and import questions.Broker / integration request
Your broker isn't listed, a CSV format isn't importing cleanly, or you want to request a new import path.
See supported brokers before requesting.Billing & account
Subscription question, invoice request, plan change, cancellation, or anything related to your account.
Partnership / prop firm
You operate a prop firm, run a coaching program, or want to explore a partnership arrangement for your community.
Roadmap input
A workflow you need that isn't built yet. Feature requests go into the roadmap queue — high-demand items get prioritized.
Track what's already shipped in the changelogGeneral question
Anything not covered above. If you're not sure which category fits, send it here.
Send a message
All topics welcome. Select the one that fits best so it reaches the right person.
Direct line open: The form inbox is being configured. Reach the founding team directly at the address below — same response time, no queue.
What happens next: Messages land directly with the founding team. We respond within one business day for most topics — sooner for billing and account-critical issues. No ticket number. No auto-reply loop.
What to expect after you send
Founder-stage support means direct responses, no ticket queues, and no credentials asked for.
One business day
Most messages get a human response within one business day. Billing and account-critical issues get treated with higher urgency.
No credentials needed
Never share your broker password, platform login, or API keys when contacting support. We will never ask for them.
Privacy respected
Support conversations stay internal. Your trade data, account details, and message content are never shared with third parties.
Broker requests tracked
Integration requests go into a real tracking queue. High-demand brokers move up the list — your request counts.
Roadmap requests matter
Feature requests from real users shape what gets built. If enough people ask for the same thing, it becomes a priority. Shipped work is tracked in the changelog — so you can see what previous requests turned into.
Founding team direct
At this stage, support comes directly from the people building the product — not a first-response script.
What's recently shipped
Requests submitted here go into a tracked queue. This is what previous requests turned into — and what the pace of improvement looks like for subscribers at locked founder pricing.
Join the founder cohort while access is open.
Reserve your place in the founding cohort, lock in early pricing, and get access to Rulevana as the product ships — independent of anything we discuss.
Founder pricing locks at sign-up · Access granted to founder cohort members
Equity
$184.2k
Win rate
54.2%
Avg R
+1.42
Net P&L
+$12.4k
Session split
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